Mercure Melbourne Southbank

Corner of Southgate Ave & Riverside Quay, Melbourne
You'll be centrally located in Melbourne with a stay at Mercure Melbourne Southbank, within a 15-minute walk of Crown Casino and Melbourne Central. This hotel is 1.2 mi (2 km) from Royal Botanic Gardens and 1.6 mi (2.6 km) from Marvel Stadium.

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.

Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. Planning an event in Melbourne? This hotel has 861 square feet (80 square meters) of space consisting of conference space and 3 meeting rooms. Limited parking is available onsite.

Make yourself at home in one of the 275 guestrooms, featuring kitchenettes. 40-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

Melbourne Skydeck - 0.1 km / 0.1 mi
Eureka Tower - 0.1 km / 0.1 mi
Southbank Promenade - 0.1 km / 0.1 mi
Hamer Hall - 0.4 km / 0.3 mi
Degraves Street - 0.5 km / 0.3 mi
Melbourne Arts Centre - 0.5 km / 0.3 mi
Flinders Lane - 0.6 km / 0.3 mi
Fed Square - 0.6 km / 0.3 mi
Collins Street - 0.7 km / 0.4 mi
National Gallery of Victoria - 0.7 km / 0.4 mi
Forum Theatre - 0.8 km / 0.5 mi
Forum Melbourne - 0.8 km / 0.5 mi
SEA LIFE Melbourne - 0.8 km / 0.5 mi
Regent Theatre - 0.9 km / 0.6 mi
Crown Casino - 1 km / 0.6 mi

The nearest airports are:
Melbourne, VIC (MEB-Essendon) - 20.6 km / 12.8 mi
Melbourne Airport (MEL) - 27.6 km / 17.1 mi
Avalon Airport (AVV) - 55.3 km / 34.4 mi



This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
8.2
Very Good
938 ratings
Cleaniless
4.2/5
Service
4.3/5
Comfort
4.2/5
Condition
4.0/5
Neighborhood
4.6/5
Amenities
3.9/5

What to know about this hotel

  • Dining Options: On-site restaurant, bar, and room service available
  • Modern Hotel: Hotel is 10 years old, with modern facilities
  • Local Shopping: 5-minute walk to Southbank Promenade and shops
  • Fast Wi-Fi: Free and reliable Wi-Fi throughout the hotel
  • Lifts: 3 lifts serving all 14 floors, with minimal waiting time
  • Spacious Rooms: Rooms are 24 sqm, with comfortable beds
  • Close to Metro: 2-minute walk to Southbank tram stop
  • Lobby Atmosphere: Spacious and stylish lobby with seating area

Amenities

Available in All Rooms
  • Air Conditioning
  • Satellite/Cable Channels
  • Kitchenette
Accessibility
  • Banquet Hall
  • Parking Facility
  • Lift Elevator
Internet
  • Free WiFi
  • Wi-Fi
Services and Conveniences
  • Complimentary Newspaper
  • Dry Cleaning Service
  • Daily Housekeeping
  • Laundry
  • Safety Deposit Lockers
  • 24 hr Front Desk
  • Luggage Storage

Policies

Check-in

02:00 PM

Check-out

11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Special check-in instructions

Special check-in instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.

Special check-in instructions

  • Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Parking height restrictions apply.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special check-in instructions

  • Fee for buffet breakfast: approximately AUD 32 for adults and AUD 11 for children
  • Nearby parking fee: AUD 30 per night (262 ft away)
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

All Rooms

Standard Twin Room

2 Twin Beds

269 sq feet


Layout - Separate sitting area

Internet - Free WiFi

Entertainment - 40-inch Smart TV with satellite channels

Food & Drink - Kitchenette with microwave, coffee/tea maker, electric kettle, and dining table

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

Accessibility - Thin carpet in room

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs

Need to Know - Limited housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Size: 25 m2

Guest Room Queen

1 Queen Bed

247 sq feet


Layout - Separate sitting area

Internet - Free WiFi

Entertainment - 49-inch Smart TV, digital channels, and MP3 dock

Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and coffee/tea maker

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request

Comfort - Climate-controlled air conditioning and daily housekeeping

Need to Know - Limited housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Size: 23 m2

Family Room, 2 Queen Beds

2 Queen Beds

248 sq feet


Internet - Free WiFi

Entertainment - 49-inch Smart TV, digital channels, and MP3 dock

Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and coffee/tea maker

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

Practical - Laptop-compatible safe, iron/ironing board, and desk

Comfort - Climate-controlled air conditioning and daily housekeeping

Need to Know - Limited housekeeping, no cribs (infant beds) available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Size: 23 m2

Guest Room Queen or Twin and Sofa Bed

1 Queen Bed and 1 Double Sofa Bed or 2 Twin Beds and 1 Double Sofa Bed

248 sq feet


Internet - Free WiFi

Entertainment - 49-inch Smart TV, digital channels, and MP3 dock

Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and coffee/tea maker

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

Practical - Laptop-compatible safe, single sofa bed, and iron/ironing board; free cribs/infant beds available on request

Comfort - Climate-controlled air conditioning and daily housekeeping

Need to Know - Limited housekeeping, no rollaway/extra beds available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Size: 23 m2

Accessible Guest Room Twin

2 Twin Beds

248 sq feet


Layout - Separate sitting area

Internet - Free WiFi

Entertainment - 49-inch Smart TV, digital channels, and MP3 dock

Food & Drink - Kitchenette with refrigerator, microwave, cookware/dishware, and coffee/tea maker

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request

Comfort - Climate-controlled air conditioning and daily housekeeping

Accessibility - Wheelchair accessible

Need to Know - Limited housekeeping, no rollaway/extra beds available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Size: 23 m2

Deluxe Twin Room

2 Twin Beds

269 sq feet


Layout - Separate sitting area

Internet - Free WiFi

Entertainment - 40-inch Smart TV with satellite channels

Food & Drink - Kitchenette with microwave, coffee/tea maker, electric kettle, and dining table

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

Accessibility - Thin carpet in room

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs

Need to Know - Limited housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Size: 25 m2

Superior Room, 1 King Bed

1 King Bed

269 sq feet


Layout - Separate sitting area

Internet - Free WiFi

Entertainment - 40-inch Smart TV with satellite channels

Food & Drink - Kitchenette with microwave, coffee/tea maker, electric kettle, and dining table

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

Accessibility - Thin carpet in room

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs

Need to Know - Limited housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Size: 25 m2

Deluxe Room (1 Queen Bed)

1 Queen Bed

258 sq feet


Layout - Separate sitting area

Internet - Free WiFi

Entertainment - 40-inch Smart TV with satellite channels

Food & Drink - Kitchenette with microwave, coffee/tea maker, electric kettle, and dining table

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

Accessibility - Thin carpet in room

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs

Need to Know - Limited housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Size: 24 m2

Superior Room (Family)

2 Double Beds

258 sq feet


Layout - Separate sitting area

Internet - Free WiFi

Entertainment - 40-inch Smart TV with satellite channels

Food & Drink - Kitchenette with microwave, coffee/tea maker, electric kettle, and dining table

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request

Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

Accessibility - Thin carpet in room

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs

Need to Know - Limited housekeeping, no rollaway/extra beds available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Size: 24 m2

Deluxe Room, 1 King Bed

1 King Bed

269 sq feet


Layout - Separate sitting area

Internet - Free WiFi

Entertainment - 40-inch Smart TV with satellite channels

Food & Drink - Kitchenette with microwave, coffee/tea maker, electric kettle, and dining table

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

Accessibility - Thin carpet in room

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs

Need to Know - Limited housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Size: 25 m2

Superior Twin Room

2 Twin Beds

269 sq feet


Layout - Separate sitting area

Internet - Free WiFi

Entertainment - 40-inch Smart TV with satellite channels

Food & Drink - Kitchenette with microwave, coffee/tea maker, electric kettle, and dining table

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

Accessibility - Thin carpet in room

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs

Need to Know - Limited housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Size: 25 m2

Deluxe Twin Room (Accessible)

2 Twin Beds

269 sq feet


Layout - Separate sitting area

Internet - Free WiFi

Entertainment - 40-inch Smart TV with satellite channels

Food & Drink - Kitchenette with microwave, coffee/tea maker, electric kettle, and dining table

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

Accessibility - Roll-in shower width (inches): 394, low-height door lock, fixed shower seat, wheelchair accessible, wheelchair-width doorways, low-height counter and sink, grab bar near toilet, hand-held showerhead, low-height electrical outlets in bathroom, toilet grab bar height (inches): 236, low-height view port in door, height-adjusted amenities, shower grab bar height (inches): 236, lowered counter and sink height (inches): 236, thin carpet in room, roll-in shower, and wheelchair-accessible doorway width (inches): 394

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs

Need to Know - Limited housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Size: 25 m2

Superior Room (1 Queen Bed)

1 Queen Bed

269 sq feet


Layout - Separate sitting area

Internet - Free WiFi

Entertainment - 40-inch Smart TV with satellite channels

Food & Drink - Kitchenette with microwave, coffee/tea maker, electric kettle, and dining table

Sleep - Blackout drapes/curtains and bed sheets

Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

Practical - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning

Accessibility - Thin carpet in room

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs

Need to Know - Limited housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Size: 25 m2
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